We warranty our nonstick cookware in two ways:

1. Construction Warranty -- Lifetime

Covers defects in materials or craftsmanship, including:

• Handles or rivets failing
• Structural bonding issues

2. Nonstick Coating Confidence Warranty -- 2 Years

Nonstick coatings are consumable by nature. Even the best coatings wear over time based on heat, utensils, cleaning, and frequency of use. They are not lifetime surfaces -- and we don't pretend they are.

What this covers (2 years):

• Manufacturing defects in the nonstick coating (peeling, flaking, chipping, bubbling -- not caused by misuse)
• Significant loss of nonstick performance within the warranty period, where care instructions were followed, may qualify for a goodwill replacement at our discretion.

What this does NOT cover:

• Gradual loss of nonstick performance over time
• Scratches, staining, or discoloration
• Damage from overheating, metal utensils, dishwashers, or improper care
• Normal wear over time

This warranty exists to protect you from defects -- not to promise that a nonstick surface will last forever.

Limited Lifetime Warranty
Covers:
• Manufacturing defects
• Bonding failures
• Handle or rivet failures under normal home use
Not covered:
• Cosmetic wear (scratches, discoloration)
• Carbon steel patina, rust from improper care
Warping:
Minor warping from extreme thermal shock (e.g., plunging a hot pan into cold water) is not covered. However, warping that occurs under normal cooking conditions may indicate a manufacturing defect and will be evaluated on a case-by-case basis.

If your Astercook In product is discontinued and a warranty replacement is needed, we'll replace it with the closest current equivalent or offer a credit toward an upgrade.

We aim to respond to all warranty claims within 1-2 business days.

To submit a warranty claim, email us with the following info.

• Your current shipping address
• Your original order number. If you purchased your Astercook items from Amazon or another retailer, please include a picture or screenshot of your receipt.
• Details about how you use, clean, and store your Product.
• A photo or video of your cookware and the issue you are experiencing